How long will it take to remove my music from DSPs?
After we receive the notification to remove your music from distribution, we will process it within 5 business days, and afterwards, you are free to distribute and license your music to the same DSPs we distribute to. However, it might take up to 3 month for the DSPs to complete remove the music from their platforms.
If you would like to remove your music from distribution, please send us email with the release names and UPCs to
support@musicinfo.io or submit a ticket.
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How long will it take for Musicinfo to send my music to the streaming services?
There is a 10 day leeway period for distribution to the global stores, that we can process and publish the releases once you publish from the distribution platform. For stores like spotify it can be live within one day, other stores have their own ...
Will Musicinfo inform me when my music has reached the distribution phase?
Musicinfo is not able to inform you when your music is out for distribution, as the service providers do not notify Musicinfo when your music has been launched online. If you have distributed your music and don't know if your music is online in China ...
Why does it takes so long for my music to appear online?
The distribution process in China can be really slow as not all DSPs use the same data format, e.g., DDEX, thus, to process all the information for each DSP takes manual work and time. For more information, please read: When will my music be online
I already have music in China. Can I still use your distribution services to distribute my music?
We can still distribute your music if you already have your music on Tencent (TME): QQ, Kuwo, Kugou and/or Netease. Because of our exclusivity with Mainland China, we cannot distribute music that is already on Chinese platforms, with the exception of ...
Will I be notified when my music has been distributed?
Your music is in the process to be distributed the moment you publish your release from your distribution platform. We are not notified once the music is live, however It typically takes 5-6 weeks to become live on Chinese platforms. Given this ...