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How can I delete my music from my account?
If you want to delete a certain track or album from your account you can send us an email with the name of the specific track(s) with ISRC code or album with UPC code you want deleted and we will delete it for you. It is not possible for you to ...
Will Musicinfo inform me when my music has reached the distribution phase?
Musicinfo is not able to inform you when your music is out for distribution, as the service providers do not notify Musicinfo when your music has been launched online. If you have distributed your music and don't know if your music is online in China ...
I already have music in China. Can I still use your distribution services to distribute my music?
We can still distribute your music if you already have your music on Tencent (TME): QQ, Kuwo, Kugou and/or Netease. Because of our exclusivity with Mainland China, we cannot distribute music that is already on Chinese platforms, with the exception of ...
Will I be notified when my music has been distributed?
Your music is in the process to be distributed the moment you publish your release from your distribution platform. We are not notified once the music is live, however It typically takes 5-6 weeks to become live on Chinese platforms. Given this ...
How long will it take to remove my music from DSPs?
After we receive the notification to remove your music from distribution, we will process it within 5 business days, and afterwards, you are free to distribute and license your music to the same DSPs we distribute to. However, it might take up to 3 ...